Privacy policy

Personal Information

In providing Elakai Outdoor Products and Services, Elakai Outdoor may collect and use certain “Personal Information” such as your name, contact information, address, telephone number, account information, and credit card, debit card or billing information. This Personal Information may be used to provide you products and services, to communicate with you, and to improve our offerings of products and services. We may also gather associated names, contact and shipping information if a product is sent as a gift. We retain a record of purchases, shipments and accounts for our records. We may share information, for example credit card, contact and shipping information as reasonably necessary in the ordinary course of business to process, fulfill and ship orders you place for products and services. We do not share personal information that we collect with companies, organizations and individuals outside of Elakai Outdoor and its affiliates unless one of the following circumstances applies:

• With your consent. We may share personal information with companies, organizations or individuals outside of Elakai Outdoor when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
• For external processing. We may provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
• For legal reasons. We may share personal information with companies, organizations or individuals outside of Elakai Outdoor if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
• Comply with any applicable law, regulation, legal process or enforceable governmental request.
• Enforce applicable terms and conditions, including investigation of potential violations.
• Detect, prevent, or otherwise address fraud, security or technical issues.
• Protect against harm to the rights, property or safety of Elakai Outdoor, our users or the public as required or permitted by law.

We may use and share non-personally identifiable information publicly and with our partners – like publishers, advertisers, connected sites or analytic companies. For example, we may share information publicly to improve our offerings of products and services and to show trends about the general use of our products and services.

Any posting of personal information, such as your name and contact information, by you in a public forum, such as on an Elakai Outdoor website or your own or third party website or webpage constitutes a waiver of any confidentiality with respect to that personal information. Elakai Outdoor does not monitor content posted by you or third parties which may contain personal information.

Public Information

Elakai Outdoor Products or Service may allow you to voluntarily publish and share, or have published, content and information on your own individualized website or webpage or on third party websites or webpages. Public Information may include your public profile, text, photos, videos, links, reviews, critiques, editorials, testimonials, commentary, forum or blog discussions or similar type submissions via posting, email, messaging or other communication means (“Public Information”). Elakai Outdoor treats all information published by you or others to its website and/or its hosted websites and webpages as Public Information. Any material you place on your own or a third-party websites or webpages, or public data about you obtained from third party sources, shall be treated as Public Information and you hereby waive any claim to confidentiality. Confidential and/or private or personal information should not be published on your own- or third-party websites or webpages. Please exercise caution when voluntarily disclosing any information.

When you use third-party apps, websites or other services that use, or are integrated with Elakai Outdoor Products and Services (e.g. Facebook, PayPal), they may receive information that you voluntarily publish or agree to share with them. In addition, when you download or use such third-party services, they may access your public profile, content and information you agree to share. Information collected by these apps, websites or integrated services is subject to their own terms and policies.

This privacy policy governs our United States website. We may amend this privacy policy from time to time. We will post any changes to this privacy policy here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this privacy policy on a regular basis. By using our website, you agree to the terms of this privacy policy. Please read this privacy policy carefully.

Cookies and Log Files

Elakai Outdoor may use the “cookie” feature of your browser to assist in providing you directed products or services. Cookies identify a specific browser and certain usage history. Elakai Outdoor may choose to use cookies to identify you and to recall previous requests from your browser in order to better serve you. You may choose to disable the cookie feature of your browser; however, cookies may be required for certain portions of the website to function correctly.

Elakai Outdoor may use log and tracking files that gather information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. Elakai Outdoor may use such information to analyze trends, administer the website, track user’s movement in the aggregate, and to analyze broad demographic information for aggregate use. Elakai Outdoor may hire third parties to assist in analyzing its log files. Any third-party companies are prohibited from using your information in any manner other than to help Elakai Outdoor to provide you with Elakai Outdoor products and services.

If you have any questions regarding this Agreement, please contact us by email at customercare@elakaioutdoor.com.

The date of this privacy policy is September 2020.